Privacy Policy

JahanSoft - Dairy Management is provided by JahanSoft. This policy explains what personal information we collect, why, who we share it with, and the choices you have.

• Account details — name, phone number, email, username, and your password in scrambled (hashed) form. We cannot read your password.
• Dairy details — the dairy’s name, address, city, contact details and logo.
• Farm records you enter — animals, milk, health, breeding, feed, staff, salaries, customers, sales and expenses.
• Payment records — plans, amounts, invoices, and the payment partner’s transaction references. Card and wallet details are entered on Safepay’s page and are never stored by us.
• Messages — a record of the WhatsApp and email messages we send you: to whom, which message, whether it was delivered, and what it cost. Sign-in codes are never stored in a readable form.
• Device and activity — IP address, device and browser name, sign-in times, trusted devices, and an activity log of changes made in your dairy.
• Referral programme — the people you invite, and the account details you give us for payouts.

• To provide the service: store your records, keep them in sync across your devices, and produce reports.
• To keep accounts secure: sign-in codes, trusted devices, and spotting misuse.
• To bill you, send receipts and reminders, and pay referral earnings.
• To send the account messages described in our Terms, and reports if you switch them on.
• To help you when you contact us, and to improve the service.
• To meet legal and accounting obligations.

We do not sell your information and we do not use it for advertising. We share only what is needed with:

• Meta (WhatsApp) — to deliver WhatsApp messages to your number.
• Our email provider — to deliver sign-in codes and messages by email.
• Safepay — to take payments.
• Our hosting and database providers — who store the service’s data for us.
• Authorities — when the law requires it.

When you enter the details of your staff or customers, you decide what is entered and we process it on your behalf. Please make sure you have their permission. Messages to your customers are sent from your own phone, not by us.

• Connections to the service are encrypted, passwords are hashed, and every sign-in is confirmed with a one-time code.
• Each dairy’s records are kept separate from every other dairy’s.
• For offline use, a copy of your dairy’s records is kept on your device. It is removed when you sign out.

We use a cookie to keep you signed in and, if you choose, one to remember a trusted device. Your device also stores your language, theme and the offline copy of your records. We do not use advertising or tracking cookies.

We keep your information while your account exists. When a dairy is closed, its records are removed; invoices and payment records are kept as long as accounting law requires. Message and activity records are kept only as long as they are useful for security and support.

• See and correct your details in the app, under Your account and Settings.
• Download all of your dairy’s records at any time from Backup & Restore.
• Turn WhatsApp reports and browser notifications on or off.
• Ask us to close your account and delete your information, except what we must keep by law.

The service is not meant for anyone under 18, and we do not knowingly collect their information.

We will tell you in the app when we make an important change to this policy.

Questions or requests about your information: info@jahansoft.com.